Wednesday, 26 March 2008

Can British newspapers find success by copying the Swedish tabloid press?

Scandinavia has some of the highest newspaper readership per head in the developed world. Part of this is down to the relative lateness of commercial broadcast channels (eg commercial radio was only introduced in the 1990s), but a large part of this is due to well developed CRM strategies.

Newspapers in Sweden are well established, well liked and consistently influence the social and political agenda. More significantly they have been leaders in online whereas in other markets newspapers have predominantly played catch up.

The Aftonbladet newspaper was one of the first publishers to successfully monetise online content and its subscription based ViktKlubb / diet club (http://viktklubb.aftonbladet.se/cm/2.10/2.112) has been profitable from the start and as early as 2005 Norwegian newspaper publisher Schibsted was delivering 30% of its revenue from online enterprises. Further developments have seen the Aftonbladet create video content under the banner of Aftonbladet TV and Dagens Nyheter are even selling mobile phones with a special DN button that allows free mobile access to the Dagens Nyheter website.

The success of paid newspapers in Sweden is not primarily due to online though. Sweden is the birthplace of free newspaper Metro and the Scandinavian market has a well established free press with other titles like PunktSE and Urban in Denmark having high circulations. Paid newspapers in Scandinavia have therefore been forced to innovate in advance of other markets.

This is particularly evident with the tabloid press where the purchase model is different to other countries. Consumers buy the main paper and then pay for extras that they wish to add. Everyday papers produce a range of other quality add-ons that range from puzzle supplements through to glossy fashion and travel magazines. DVDs and books are also offered alongside the main paper but again these are paid for and accompany the base purchase of the main paper.

Typically readers will pay 10 kroner for the paper with a further 5-10 kroner for each supplement that they wish to add - with all supplements racked seperately next to the main papers. DVDs and books are of good quality and are charged at 59 kroner in addition to the main paper.

Most retailers (including supermarkets) have branded posters in the window with todays headlines and in supermarkets newspapers and supplements are sold at the till rather than near the entrance.

Can any of this be relevant in the UK?

Retail partnerships are clearly important and UK newspapers have been pushing to develop these - from polybagged copies for supermarkets through to CD / DVD promotions redeemable in store. These tie-ins are not quite at Scandinavian levels, but it will be hard to push these further.

There may be more mileage in product development rather than promotion. The Mail On Sunday sold You magazine as a standalone womens weekly in the UK, but this failed because they still gave it away free with the paper on Sunday. However I think the idea of charging for supplements could work.

There are obviously distribution and education challenges, but the idea of having 2 seperate packages could drive circulation. For a long time retailers sold both a broadsheet and compact version of the Times and Independent newspapers, why couldn't publishers follow a version of the Swedish model by selling a reduced price Lite version alongside a full price version that had all the sections and supplements? This could be particularly useful at weekends where Sunday newspaper sales are now experiencing significant declines.

The below photo shows how things are laid out at the till in Sweden (paper at the front with sections and supplements behind.)


I wonder if anyone is brave enough to try something like this in the UK?

Thursday, 28 February 2008

10 great examples of developments in online video

Broadband has wide penetration and ever increasing speeds are changing the way that consumers interact with the internet - from publishing content on social networks through to downloading music and films, broadband has changed the game. Jupiter Research found that the percentage of UK online users watching video grew from 8% in 2006 to 29% last year and a number of developments have led to 2008 being widely predicted to be the 'year of online video.’

Here are 10 great examples of online video:

1) Newspaper publishers branching into video production. In many markets newspaper publishers have started to produce professional video content which is hosted on their website. From AftonbladetTV in Sweden to the successful Telegraph TV initiative in the UK - newspaper website video news / video content has become widespread.

2) It has taken a while, but Google are now going to market with YouTube and selling a variety of packages from branded channels through to MPU's and InVideo Ads. At the same time Google are recruiting prominent publishers to the YouTube network by paying them to upload content. This professionalisation of YouTube will undoubtedly see more advertisers using the site and promoting their YouTube pages / branded channels accordingly - something that will boost YouTube traffic as a result.

3) Online TV on demand - Various UK TV broadcasters have on demand products (itv.com, 4OD, Sky Anytime, Five download) but it is the BBC's iplayer that has really moved things on. Launched at Christmas 2007 it has the strapline 'making the unmissable, unmissable' and allows viewers to watch streamed programmes for 7 days after broadcast or download programmes for view up to 30 days after transmission. Whilst only available in the UK, it has been very successful with 17 million views since launch (http://www.guardian.co.uk/media/2008/feb/20/bbc.digitalmedia1). Iplayer has been so successful that it is now taking up a sizeable chunk of UK bandwidth. Some are starting to question whether it should remain free and suggesting that the BBC should take some responsibility in expanding UK bandwidth. This may become even more of an issue when the combined all-channel 'Kangaroo' platform launches later this year, but for now there is no doubting consumer appetite for this kind of service.

4) Video search is improving too and dedicated video Search engines have been established. Blinkx is one of the biggest and “uses a unique combination of patented conceptual search, speech recognition and video analysis software to efficiently, automatically and accurately find and qualify online video” . Reuters have also been exploring Video Search, specifically facial recognition Video Search (http://reuters.viewdle.com/searchm). If a user searches for 'David Beckham' their results will not just be videos tagged with 'David Beckham', but facial recognition technology will serve results of any video that he is featured in - regardless of its tagging.

5) The adoption of Universal Search will also improve video penetration. Google and other Search Engines are working hard to improve their algorithms so that the meaning behind a users Search enquiry can be interpreted and more relevant results shown. Universal Search delivers a blended mixture of text, images and videos and as non-text based results become more common, video results will become more prevalent.

6) Video conversations - video conversations are now commonplace. A user will publish a video and others will post video responses. There are a number of great examples of this in practice. YouTube promoted initiatives like encouraging voters to submit video questions for the Presidential debates and the Davos question (where users were encouraged to submit video questions for world leaders). YouTube also regularly sees spontaneous response videos posted regularly, for example LisaNova leaving a response for the Burger King branded DiddyTV channel. Indeed video blogging and video conversation has become so widespread that new start-ups like Loic Le Meur’s ‘Seesmic ’ are launching around this trend.

8) ITunes syndication - the ability to syndicate content onto itunes as downloadable vodcasts has given publishers and content creators new ways to distribute their work and has encouraged consumers to experiment with portable video devices. Amongst others the BBC and US networks have been selling TV series by the episode and also offering season passes. A number of online video sites are also using itunes as a distribution channel, eg GreenTV who get 20% of their traffic / views as a result of being on itunes.

9) Even with the advent of things like iPlayer and iTunes, a recent analysis of the latest P2P trends wordwide shows that file sharing is still commonplace, with BitTorrent still being the most popular filesharing protocol. BitTorrent traffic continues to increase and is responsible for 50-75% of all P2P traffic and roughly 40% of all Internet traffic. Whilst copyright owners are still trying to pursue filesharers, Bittorrent remains popular – especially with the audiences of Sci-Fi shows like Battlestar Galactica and Lost.

10) Hardware like Slingbox is also changing viewing habits and encouraging consumers to watch video / TV on a computer screen. The Slingbox AV allows users to watch and control their favorite TV source from anywhere in the world on a laptop or cell phone. Programming is recorded on a home box and users can log onto it remotely. Even Dr. Phil is an advocate, giving away Slingboxes to his audience to mark his 1000th show! (http://www.slingmedia.com/get/drphil-freeslingbox.html)

Tuesday, 27 November 2007

9 Great Examples of Newspapers using digital opportunities to boost their online audiences

The model of choice for newspapers online was subscription. Users would pay a monthly / yearly fee to be able to access premium content, archives etc. This model was followed by the Financial Times, New York Times and many others. However, this model is being abandoned by the majority of its previous advocates.

The advertising money that can be gained from increased traffic outweighs the money that can be generated from the subscription model. Removing subscription walls also allows Search Engine spiders to index a wider range of editorial (again increasing traffic) and having a free to access news site give greater scope for creative advertising solutions.

Newspapers online are also using other digital channels to boost readership and here are 8 great examples of newspapers embracing new digital opportunities:

1) New York Times on Facebook - one of the first to start a Fan page on Facebook and one of the few users to do anything useful with it! The NYT posts stories (and allows them to be easily shared), posts photos / videos and encourages discussion groups around topical themes.
http://www.facebook.com/nytimes

2) New York Times on Twitter - one of the most followed Twitter profiles is run by the New York Times. This is not RSS, it involves a member of staff posting a headline and a link to a story they think people will find interesting. (Various other news organisations also follow this model - CNN on Twitter, Mashable on Twitter etc)
http://twitter.com/nytimes

3) Wisconsin State Journal - at 11am each day website users are given the chance to vote for one of 5 different stories. The winning 'Readers choice' story is then run on the front page of the newspaper the following day.
http://www.madison.com/wsj

4) Telegraph TV - the new multi-media Telegraph is now producing some high quality video under the banner of Telegraph TV. Running through a Brightcove channel the Telegraph host ITN supplied (Telegraph badged) news through their site in conjunction with Telegraph produced content such as Business TV and the Fantasy Football show. All content can be streamed from the Telegraph website or downloaded as podcast / mobisode. An interesting development from an 'established' newspaper and one that properly demonstrates how media channels are converging.
http://www.telegraph.co.uk/portal/popup/ttv/tvnewsnow.jhtml

5) The Guardian podcasts remain popular but the most significant development has been 'Comment is free.' The Guardian were one of the first newspaper sites to encourage reader feedback through news blogs and a vast network of staff blogs and user comment now falls under the 'Comment is Free' banner. This has been one of the driving forces behind the online growth of the Guardian and helps keep content alive long after originally posted.
http://commentisfree.guardian.co.uk/index.html

6) Axel Springer 'Avastar' Second Life newspaper - if people are to spend a long time in a Second Life virtual world, it stands to reason that they would like more information about it while they are there. Last year Reuters set up an HQ and installed a journalist ('Adam Reuters') to write about SL economics, but Axel Springer's idea is far simpler - give users an up to date, in-world, virtual newspaper! Available to download from the internet and through self-service boxes and street vendors inside Second Life. Whilst circulation may not be particularly large, this initiative has generated significant PR for the Axel Springer group.
http://www.guardian.co.uk/media/2006/nov/07/newmedia.pressandpublishing

7) Sun mobile - the Sun newspaper has been promoting it's mobile offering for over a year and looks to be in a good position to take advantage of the forthcoming growth in mobile. The Sun bought the mobile rights to the Premiership and whilst mobile screen-size has made it difficult to watch football highlights, the ability to integrate video highlights into Sun mobile games is very interesting. The Sun are pushing a range of initiatives from mobile bingo to mobile news and mobile gaming. The strapline on the Sun's advertising is now 'Paper - Online - Mobile' and this is definitely a publisher to watch.
http://www.thesun.co.uk/sol/homepage/mobile

8) Aftonbladet diet club (Aftonbladet viktklubb) - in 2005 traditional Norwegian newspaper publisher Schibsted made 35% of it's revenue online. This raised eyebrows at publishers across the world and led many to accelerate the development of their digital portfolios. Schibsted had experimented in many areas across Scandinavia - classified in Finland, a Search engine to rival Google and notably a diet club through the Swedish newspaper Aftonbladet. Whilst others were struggling to monetise news content, Aftonbladet quickly realised that people would pay to be part of a diet and fitness club. The literal translation is 'weight club' and it is still running strongly today.
http://viktklubb.aftonbladet.se/cm/2.10/2.112

9) Sweden's Dagens Nyheter launches world's first 'newspaper telephone'
Sweden's Dagens Nyheter newspaper has launched a mobile phone that offers subscribers free access to its website. They aim to give readers access to Dagens Nyheter content on the move. Dagens Nyheter readers apply for a Nokia 6120 through the Dagens Nyheter website and sign up to a monthly subscription of 199 kroner (around £15 per month). Aswell as a being a standard mobile package, the phone has a DN button that allows immediate and free access to the Dagens Nyheter website. Handset manufacturers having been moving closer to content (Nokia Music etc), this is an interesting example of a content provider moving closer to handset manufature / distribution.

Feel free to leave other examples - I'm sure I can extend this list to '10 great examples of how newspapers are growing their online audience!'